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Microsoft 365 Certified: Teams Administrator Associate

Audience Profile  

The Managing Microsoft Teams course is designed for people who are aspiring to the Microsoft 365 Teams Admin role. 


  • A proficient understanding of basic functional experience with Microsoft 365 services. 
  • A proficient understanding of general IT practices, including using PowerShell. 

Course Outline (Topics) 

  • Explore Microsoft Teams 
  • Plan and deploy Microsoft Teams
  • Implement lifecycle management and governance for Microsoft Teams
  • Monitor your Microsoft Teams environment
  • Manage access for external users
  • Implement security for Microsoft Teams
  • Implement compliance for Microsoft Teams
  • Plan and configure network settings for Microsoft Teams
  • Create and manage teams
  • Manage collaboration experiences for chat and channels
  • Manage apps for Microsoft Teams 
  • Introduction to Teams meetings and calling. 
  • Manage meetings and events experiences. 
  • Plan for Microsoft Teams Rooms and Surface Hub 
  • Configure, deploy, and manage Teams devices
  • Plan for Teams Phone
  • Configure and deploy Teams Phone 
  • Configure and manage voice users. 
  • Configure auto attendants and call queues. 
  • Troubleshoot audio, video, and client issues. 


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    ThinkSmart – Forsati for Government

Course Level: Intermediate

Course Duration: 32 Hours

Total Course Days: 4 days

Training Method: Classroom led training

Certificate: Microsoft (Awarding body)