Audience Profile  

The Managing Microsoft Teams course is designed for people who are aspiring to the Microsoft 365 Teams Admin role. 

Prerequisites 

• A proficient understanding of basic functional experience with Microsoft 365 services. 
• A proficient understanding of general IT practices, including using PowerShell. 

Course Outline (Topics) 

• Explore Microsoft Teams 
• Plan and deploy Microsoft Teams
• Implement lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment
• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams
• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams 
• Introduction to Teams meetings and calling. 
• Manage meetings and events experiences. 
• Plan for Microsoft Teams Rooms and Surface Hub 
• Configure, deploy, and manage Teams devices
• Plan for Teams Phone
• Configure and deploy Teams Phone 
• Configure and manage voice users. 
• Configure auto attendants and call queues. 
• Troubleshoot audio, video, and client issues.